Privacy Policy

1. Introduction

This Privacy Policy explains how Freestocks ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website and services (collectively, the "Services").

PLEASE READ THIS PRIVACY POLICY CAREFULLY. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Services.

This Privacy Policy is incorporated into and subject to our Terms of Service.

2. Information We Collect

We collect information in several ways when you use our Services:

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your email address and password (hashed). If you register using a social login provider (Google, Apple, or Facebook), we receive your email address and basic profile information from that provider.
• Wallet Information: When you redeem credits for tokenized stocks, we collect your Solana wallet address that you provide to receive your stocks.
• Communications: If you contact us through our FAQ page or support channels, we collect the content of your messages.

2.2 Information Collected Automatically

• Usage Data: We automatically collect information about how you interact with the Services, including pages visited, features used, and actions taken.
• Device Information: We collect information about your device, including IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Log Data: Our servers automatically record information when you access the Services, including your IP address, access times, and referring URLs.

2.3 Information from Third Parties

• Offerwall Providers: When you complete Offers through BitLabs, Ayet Studios, or other offerwall partners, they send us callback data including transaction IDs, credit amounts, and completion status. This data is used to credit your account.
• Authentication Providers: If you sign in using Google, Apple, or Facebook, we receive basic profile information as authorized by you during the authentication process.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Maintain the Services: To create and manage your account, process Offer completions, maintain your credit ledger, and deliver the features you use.
• Process Redemptions: When stock redemptions become available, to process your redemption requests using your provided wallet address.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, abuse, and violations of our Terms of Service. This includes analyzing usage patterns, IP addresses, and device information.
• Chargebacks: To process chargebacks when our offerwall partners reverse credits due to fraud or policy violations.
• Communications: To respond to your inquiries and support requests, and to send you important service-related notices.
• Improvements: To understand how users interact with the Services and to improve our features and user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Offerwall Partners

When you access Offers through our Services, our offerwall partners (including BitLabs and Ayet Studios) may collect information directly from you. Your interactions with these partners are subject to their own privacy policies. We share your user ID with these partners to track and credit Offer completions.

4.2 Service Providers

We use third-party service providers to help us operate and improve the Services:

• Neon: Database hosting and storage.
• Vercel: Application hosting, deployment, and edge computing.
• Authentication Providers: Google, Apple, and Facebook process authentication on our behalf when you use social login.

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information in accordance with their own privacy policies.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, including subpoenas, court orders, or government inquiries. We may also disclose information when we believe disclosure is necessary to protect our rights, your safety, the safety of others, or to investigate fraud.

4.4 Business Transfers

If Freestocks is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Services:

• Essential Cookies: Required for the Services to function, including authentication session cookies that keep you logged in.
• Analytics: We may use analytics tools to understand how users interact with the Services.

Our offerwall partners may also use cookies and tracking technologies when you interact with Offers. These are governed by their respective privacy policies.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Services.

6. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption: All data transmitted between your browser and our servers is encrypted using HTTPS/TLS.
• Password Security: Passwords are hashed using secure algorithms and are never stored in plain text.
• Access Controls: Access to user data is restricted and protected by authentication and authorization mechanisms.
• Infrastructure Security: Our hosting providers (Vercel and Neon) maintain robust security controls and certifications.

While we take reasonable precautions to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active and for a reasonable period thereafter.
• Transaction Records: Credit and ledger transaction records may be retained for legal, accounting, and audit purposes even after account deletion.
• Fraud Prevention: Data related to fraud investigations may be retained indefinitely to prevent future abuse.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions (such as legal compliance requirements).
• Data Portability: Where applicable, you may request a copy of your data in a structured, machine-readable format.
• Opt-Out: You may opt out of certain data collection by adjusting your browser settings or not using specific features.

To exercise any of these rights, please contact us through our FAQ page. We will respond to your request within a reasonable timeframe.

Account Deletion: You may request deletion of your account at any time. Upon deletion, your profile information will be removed, but certain transaction records may be retained for legal and accounting purposes.

9. Children's Privacy

The Services are not intended for users under the age of eighteen (18). We do not knowingly collect personal information from anyone under 18 years of age.

If we become aware that we have collected personal information from a user under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a person under 18, please contact us through our FAQ page.

10. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own. Our service providers, including Vercel and Neon, may process data in various locations around the world. By using the Services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

11. Third-Party Links and Services

The Services may contain links to third-party websites, services, or content that are not owned or controlled by Freestocks. This Privacy Policy applies only to information collected through our Services.

When you interact with Offers from BitLabs, Ayet Studios, or other partners, you are subject to their privacy policies and terms. We encourage you to review the privacy policies of any third-party services you access through our platform.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Post the revised Privacy Policy on this page.
• For significant changes, we may provide additional notice through the Services.

Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

13. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the Freestocks FAQ page.